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blogs and recruits and careers

Gretchen

Over on The Recruiting Animal, our favorite Canadian Headhunter recaps a recent podcast with Global Web Strategist Jeremiah Owyang on the topic of business blogging.   Among other things, Jeremiah discusses the ease in measuring the effectiveness of blogs versus other traditional marketing and outreach tools, like, say, billboards, and well, more billboards.  (I get it … billboards create buzz that you don’t necessarily need to measure – but we all don’t have the cash to pop up a sign on the 101, now do we?)

The effectiveness of blogs as recruiting tools has been discussed A LOT.  Just about every HR / recruiting conference these days features the topic, and we’ve even witnessed a few less than professional debates in the recruiting blogosphere.  To track or not to track … that is the question.

Non-recruiters talk about blogs as recruiting and career tools all the time, too.  Last week’s Boston Globe article, Blogs ‘essential’ to a good career, discussed the effectiveness for would-be recruits.  Scoble’s stunt double Bubba pondered it with the Scoblites, and Shel Israel acted as though he had never heard of it, eventhough there's a section in his and Robert's book that references Z and me and is entitled 'Blogging for Recruits.' That's on page 21, Shel, but I digress. :) 

Earlier this month, Dennis Howlett questioned the ROI of blogging and even let me weigh in with my own results.  Scoble quoted the stats I published back in my Microsoft days.  As a few people pointed out to me privately, those are some very commendable stats as compared with industry averages.

Anyway, what do I think?  As Jeremiah says in the Internet Marketing Voodoo podcast, the marketing benefits are secondary, and I agree.  I don’t think anyone should ever start a blog to market anything.  In fact, since my role at Microsoft had moved toward marketing career opportunities versus recruiting candidates, I had already decided to step away from writing for JobsBlog, whether I stayed at Microsoft or not.  Blogs aren’t meant to be soapboxes for marketers.  They are intended as channels for real people to talk to real people, and good marketing is just a great by-product of that conversation.

JobsBlog was and continues to be a strong recruiting marketing tool for Microsoft, but that’s not why it started or why it continues to exist.  At its core, it’s an information delivery tool.  Z and I realized a long, long time ago that better prepared applicants and interview candidates equated to more hires.  We didn’t need to stir up more interest in Microsoft jobs; we just needed to educate those who were interested and give them the tools to succeed on their own.  Kinda like we’re doing here.

Blogs can serve as great vehicles for employment branding and jobseeker self-promotion, but the best blogs are ones that do it naturally.  I’m sure many engineers apply to Yahoo! because they want to work with Jeremy Zawodny.  Or they apply to Google because of Matt Cutts.  Or Microsoft because of Raymond Chen.  People, these guys are your best recruiters. I do hope these companies realize that.

And on the flipside, the blogopshere is an increasingly popular venue to recruit candidates. Blogs are living resumes, and in the software engineering world, it’s not uncommon to see a prospect post original code, discuss a difficult project, or simply reveal his or her true passions. Like with business, I don't ever think a jobseeker should launch a blog just to generate interest in her career, but a blog that highlights a person's expertise and skills certainly isn't a bad supplement to a good resume.

Of course, blogging can have a nasty side, especially for the jobseeker.  What gives can also take away, but I’ll save that topic for another day … and a glass of wine. :)

Later gators,
gretchen

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Published Thursday, April 27, 2006 9:22 AM by gretchen
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Comments

 

Canadian Headhunter said:

Hey Gretchen, that was really well-written. A good read no matter what anyone thinks about the issue.

1. You're right about Shelley. I was surprised to see him play dumb as if he had never heard of your blog. But maybe he hadn't and that chapter was written by Sobie.

2. I don't get the difference between a business blog as an informative conversation and marketing.

The conversation is a marketing tool. It's just not a formal one or rather formally structured. Jerry O notes that treating your blog like a PR tool erodes its appeal and that's what I assume you mean by using it as a soapbox.
April 27, 2006 10:40 AM
 

gretchen said:

Thanks, Michael.  I'm not offended that Shel didn't know about me.  In fact, he refers to "two Microsoft blogs" in his entry.  I just thought it was funny he was unaware of all the other recruiting blogs out there! I'm looking out for everyone else. But, yes, I assume that chapter was written by Scoble.

Yes, the conversation is a marketing tool, but marketing in its purest and most simple form is all about getting to the sell.  Obviously, there is much more to marketing than that - but when I think about blogs as "informative conversations," I think about developing your relationships with already existing customers and creating even more advocates.  Yes, that's relationship marketing - but it's the type of relationship marketing that doesn't spring from a marketing department per se. Blogs build meaningful relationships between the people creating the products and services and the people buying the products and services ... a direct line of communication.  And that's something no marketing department can effectively manage alone.  

And yes, the soapbox = unapologetic PR :)
April 27, 2006 12:53 PM
 

Canadian Headhunter said:

By playing dumb, Shelly did get all the recruiters to rush in and say hey, lemme tell ya 'bout.... There were a lot of comments.
April 27, 2006 2:59 PM
 

gretchen said:

Ah, good point.
April 27, 2006 4:46 PM
 

nick said:

"I’m sure many engineers apply to Yahoo! because they want to work with Jeremy Zawodny.  Or they apply to Google because of Matt Cutts.  Or Microsoft because of Raymond Chen.  "

I'm quite sure a lot of people *don't* apply to the companies above because they're put off by the people in question (not sure about Matt Cutts there). You need colleagues to not only be smart, but also very open, flexible, and not too defensive.

Thats where JobsBlog came in for instance. It showed many people out there (rightly or wrongly) that there are people at Microsoft who are different...who think differently, and care about individuals out there.

The best recruitment-inducers for a company are people who listen...people who give...and above all, let you know more about the company without ever defending its practices. That isn't to say they don't explain those practices...they just dont refuse to admit that there are better ways, and they're willing to listen to people who come up with those. And thats where Scoble's "How to eliminate the need for a Mini" post succeeds...while his earlier posts for a long time now have failed to enthuse the audience.

April 28, 2006 3:25 AM
 

gretchen said:

Nice - Great point.  (and thanks for the compliment about JobsBlog.) :)  I still think blog celebrities within companies - whether they portray themselves well or not - still pull in more recruits than they turn away.   Mini is a good example.  During my time with JobsBlog, I fielded lots of email from candidates about Mini's blog, and believe it or not, more people told me Mini's blog encouraged them to apply to Microsoft than not.  (Sorry, Mini.) :)  Even many of the people who were scared away used the opportunity and their new knowledge to make their recruiters (or sometimes me) engage in very tough and ultimately productive conversations.  

But, yes, defensive employees can create a lot of negatives wave, too.  I kinda like surfing those waves though.
April 28, 2006 12:05 PM
 

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