CSR at Travel by Tilly

Full Time
United States
Posted 1 week ago


Our agency is searching for a friendly and professional individual to join our team for this remote position. You should be passionate about seeing the world and helping others do the same. This role involves planning holidays, suggesting destinations, maintaining client files, and managing large-scale events. In this position, your ultimate goal will be to keep our clients satisfied and loyal for future services.   

The ideal candidate will be an excellent communicator with in-depth knowledge of domestic and international destinations. To succeed in this role, you should also possess outstanding negotiation and sales skills.   

Roles & Responsibilities 

  • Arrange for business clients for out of town engagements and meetings 

  • Determine customers’ needs and preferences, such as schedules and costs   

  • Plan and arrange tour packages, excursions, etc.   

  • Find fare and schedule information   

  • Calculate total costs   

  • Communicating to clients details on required documents  

  • Give advice about local weather conditions, customs, and attractions   

  • Make alternative arrangements for clients should changes arise.   


  • Must be able to effectively communicate with clients (strong sales background a plus)   

  • Must have internet access, tablet or laptop or desktop 

  • Personal experience is a huge plus, however not required   


  • Customer Service: 1 year (Preferred but Not Required)   

  • Sales: 1 year (Preferred but Not Required)   

  • Marketing: 1 year (Preferred but Not Required)   


  • Perks 

  • Work from home   

  • Training Provided  

  • Flexible schedule    

  • Full or part time available  

Pay Frequency: 

  • Bi weekly or Twice monthly    

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Job Category

Remote Customer Service Jobs

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