Remote Customer Support Service – German and English at PAJ UG (haftungsbeschränkt)

Full Time
United States
Posted 2 months ago

Time zones: SBT (UTC +11), GMT (UTC +0), CET (UTC +1), EET (UTC +2), MSK (UTC +3)

  • You are the friendly voice of PAJ, providing effective problem solving, unique and empathetic support on the phone.
  • As the point of contact in every sense of the word, you multitask through multiple systems while working with customers to find quick, straightforward, and customer-focused solutions to any challenges they may face
  • Create and process customer orders
  • Maintain our internal data system
  • You identify opportunities to prevent recurrence of customer issues by identifying patterns and sharing information
  • Cosmopolitan, outgoing and a positive mindset
  • Thanks to foreign languages you can also support our international customers: for this position we currently need someone who speaks German and English. 
  • Team spirit is very important to you and spurs you on to top performance
  • Unique, empathetic and high-performing
  • You enjoy technology
  • You prove every day that service can be both first class and meticulous, demonstrating writing & eloquence skills
  • You always keep a cool head and handle difficult customers in an exemplary manner
  • You have a strong understanding of customer needs and consulting experience
  • Ideally, you already have a commercial apprenticeship or a comparable qualification.
Currently we are looking for people who can be employed either from Germany or Spain or on a freelancer basis.

You want to fill customer service with life and your positive energy? Our opportunities to grow together are as unique as you are. We invite you to discover a world where your talent finds a home. Send us your application with salary requirements by e-mail (summarized and as a PDF document)to: bewerbung@paj-gps.de.

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