Salesforce Business Analyst (Consultant) |

Full Time
United States
Posted 4 weeks ago

ONE12th has a “hybrid” working model — though we work remotely, our consultants (and our clients) generally live in the South Florida area, giving us the flexibility to spend time together when we want to!


A ONE12th consultant is an outcomes-obsessed business problem solver. Someone who understands that life is lived in the gray area, and thrives in the middle of ambiguity. We are a local-first team that works remotely while being close enough to get together when we want! At ONE12th we are diverse, and believe that our diversity is our strength. Unlike most traditional consulting firms, our consultants, regardless of official title or years of experience, are encouraged to take part in building the business and tapping into their entrepreneurial spirit. And more than anything, ONE12th consultants are master navigators – of ambiguity, of conflict, and of challenges.

We are a group of genuine and purpose-led individuals who enjoy working together and truly want to build an organization together where we not only deliver cool and interesting solutions to our clients, but where we can all be happy in the process and feel fulfilled in our work.

At ONE12th, we lead with Empathy. We are doers. We are innovators. We search for value. We always do the right thing. We are not afraid to fail, or to be different from your every-day “consultant”.


As a Salesforce Business Analyst with our Technology Enablement team, you will apply your skills to analyze, design and/or implement Salesforce best practices, and be looked to by our clients as a trusted advisor. You own the delivery of the work as well as the relationships with the client. ONE12th consultants come in with a listening ear, a fail-forward mindset, and a mission to achieve tangible outcomes.

Our Technology Enablement team oversees all enterprise-level technology implementations & customizations, which includes Salesforce as well as other emerging technologies and vendors. We look for individuals to fill roles across technology configuration and business analysis, system development, testing, and more.


  • Working collaboratively to propose, design, implement, and manage the Agile implementation of Salesforce solutions that meet business requirements
  • Leading client sessions with key stakeholders to map business processes, gather and define business needs, and partnering with Product Owners to translate requirements into documented backlog of features/stories, as well as performing the fit-gap analysis
  • Assist on developing implementation estimates and plans for phases of the delivery lifecycle, including development, testing, training, communication, deployment, and post-production support
  • Collaborate on the design of a scalable solution to meet client business needs, produce relevant system design documentation as needed, and participate in system configuration when necessary
  • Demonstrating solution functionality to business stakeholders as needed ad-hoc or in Sprint Demos
  • Designing test scripts and participating in end-user acceptance testing
  • Performing impact analysis for scope change requests to the scrum team
  • Creating Salesforce reports and dashboards that drive performance and operational objectives
  • Staying up to speed on emerging Salesforce capabilities and industry best practices for the platform


  • At least 2 years of relevant experience managing Salesforce configurations, with a proven understanding and track record of end-to-end delivery of software implementations
  • Active Salesforce certification(s), which may include: 
    • Salesforce Certified Administrator
    • Salesforce Certified Business Analyst
    • Salesforce Certified Marketing Cloud Administrator/Consultant
    • Salesforce Certified Pardot Administrator/Consultant
  • Understanding of the Salesforce product suite
  • Strong familiarity with agile software delivery methodologies and tools, such as Scrum and JIRA and working within an Agile product team
  • Alignment to our core values: Integrity, Quality, Courage, and Win-Win
  • Demonstrated business, analytical, and technology acumen
  • Understanding and experience solving real business problems as well as core project management concepts, theories, practices, and methods
  • Strong written and verbal communication skills with audiences of all levels
  • A track record of delivering outcomes
  • Authorization for permanent employment in the United States
  • Preferred: Experience at a management or technology consulting firm
  • Preferred: Bachelor’s Degree


  • Competitive compensation packages
  • We’re a team-member owned and operated business with immediate opportunities to become equity owners in a growing firm
  • Health, vision, and dental insurance
  • A $2,000/year WFH expense account to help you do your best work
  • Annual career development stipends to encourage continuous learning
  • 401(k) with company match
  • A fun hybrid work model that allows us to work remotely (you’re never forced into the office) while being close enough to get together when we want!
  • Our people come first. Period.


ONE12th is a boutique consultancy that has leveraged data-driven business technology solutions to solve customer problems since 2012. Established in Miami, FL and with deep knowledge and expertise in the South Florida business community, we provide the technical know-how and experience of a national organization while delivering the agile, innovative, and personalized approach that a local consultancy offers. Our goal is to become not just dependable partners, but trusted advisors, of each of our clients.

ONE12th is proud to be an equal-opportunity workplace. We value diversity and always treat all employees and job applicants based on merit, qualifications, personality, and talent. We do not discriminate on the basis of race, religion, ancestry, color, national origin, gender, sexual orientation, gender identity, age, citizenship, marital status, veteran status, or disability status.


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