Senior Product Manager, Prescription Operations

Full Time
United States
Posted 3 weeks ago

Company Overview

We are on a mission to help people get high cost medications easily and affordably. As a Series D health-tech startup, we have built a multi-sided platform for the specialized drugs that treat complex health conditions.

Our mobile experience helps patients seamlessly start and stay on treatment, and get their medications covered by insurance. We partner with pharmaceutical companies to get their therapies to patients, and provide them data to drive their approach. The end result is exponentially better patient outcomes, a simpler prescriber experience, and the latest science reaching the people who need it most.

For more information on Phil, visit

Position Overview

We are looking for a Senior Product Manager for Prescription Operations at Phil. In this role, you will own prescription fulfillment across pharmacist, prescriber, and payer workflows, supported and coordinated by our operations platform. As a critical part of our strategy, you will be responsible for helping patients get the medication they’ve been prescribed and driving our related business metrics.



  • Define and drive the product strategy and roadmap for Phil’s prescription fulfillment processes
  • Create new platform capabilities to expand our reach to new types of medication
  • Continually evolve and iterate to improve operational metrics
  • Collaborate with dedicated Engineering and Design teammates, as well as Client Success and Operations teams
  • Identify and participate in user research and process analysis to inform future plans
  • Work closely with pharmacy and partner operations teams to identify opportunities for automation and improvements in fulfillment flows
  • Set, monitor, and deliver on metrics-based goals


  • A passion for helping patients
  • A team-first approach
  • 5+ years of experience as a Product Manager in a software setting
  • Track record of developing operations software and managing complex systems
  • Ability to drive business strategy and translate it into product deliverables
  • Fluency defining and drawing insights from metrics and research
  • Familiarity with technical concepts and ability to work with engineers on trade-offs
  • History of taking initiative and defining ambiguous areas
  • Relevant educational background (preferred)



  • Ground floor opportunity with one of the fastest-growing startups in health-tech
  • Solve a problem that matters
  • Competitive compensation including stock options
  • Full benefits (medical, dental, vision)
  • 401(k) contribution opportunity

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